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You are no longer able to make a new PPI claim as over 12 months have passed since the PPI deadline of 29 August 2019. Existing claims are not affected by the deadline so if you have an ongoing claim with us we will continue to pursue compensation on your behalf.
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Our PPI department opened in 2017 only two short years before the deadline for complaint submissions and in that time we have helped over 1,000 clients recover over £1.3 million.
We pride ourselves in going the extra mile for our clients which is why as part of our service we reviewed all previously rejected and previously upheld claims that the clients made themselves or employed a claims management company to make on their behalf. This also included claims made by the client’s insolvency practitioner if they were part of an IVA. We recovered over £60,000 for our clients on claims that were previously deemed resolved.
As part of our service we submitted Data Subject Access Request’s (DSAR’s) to each of our client’s lenders in order to identify accounts that the lenders had not provided information on in their responses to PPI Information Requests. We were also able to identify additional lenders that our clients did not remember having banked with. These results lead to further successful claims.
We are still investigating PPI claims for our new and existing clients alike. The 29 August 2019 deadline for complaint submissions has passed but this does not mean that our work is done. We are continuing to pursue new claims for our clients who signed up before the deadline and we are actively chasing the lenders for their final decision letters for claims submitted before the end of August.
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Ms T first became a client of ours in October 2017. She had asked us to look into several of her lenders as she believed she had PPI on multiple accounts but no longer held any paperwork to check.
Payment Protection Insurance was an insurance policy that was sold when you got a loan, credit card, store card, catalogue account, overdraft, car finance or even a mortgage. It was designed to cover your repayments in the event of sickness or unemployment. A lot of the time it was added to your loan, credit card, overdraft, store card etc without you even knowing.
Not sure if you have had PPI? You can check your original documents and bank statements for PPI. Alternatively, if exceptional circumstances apply to you, you can tell us who you have banked with and we will find out for you.
No, you only pay our fees if you have a successful claim.
No, with your details and address history we are able to obtain that information for you.
Yes, it is vital that you provide your previous addresses in order for the lenders to locate your accounts.
No you cannot. Prior to the PPI Complaints Deadline of 29 August 2019 only your Official Receiver could make a claim on your behalf.
An average claim will take 4 months from start to finish.
If exceptional circumstances apply to you then yes, you can still make a claim.
If exceptional circumstances apply to you then yes, you can but any monies you receive will go to the IVA. This could mean that your IVA finishes sooner.
The PPI complaints deadline was the 29 August 2019. You can still make a claim if you have exceptional circumstances or if the business is no longer trading.
The deadline for PPI complaints was 29 August 2019. You can still make a claim if the business is no longer trading or if there are exceptional circumstances to your complaint such as a business error, serious illness or bereavement in the last six months. We have expertise in identifying these exceptional circumstances so if you have any doubt as to whether applies to you please fill in our contact form so we can give you a call.
We understand you’re busy. Leave your details with us and we’ll get in touch with you to discuss your requirements.
